Keio Department Store, Shinjuku, TOKYO JAPAN
STORE HOURS: 10AM to 8PM

[Notice] 2020 OCT 5 (MON): About Corona infection confirmed on one of the staff working in the store.

[Notice] Tax Refund Counter: TEMPORARILY CLOSED. (OCT 2020)


  • Temporary Opening Hour Change and Safety Measures on COVID-19
  • Keio Rooftop BBQ Garden Until NOV 29 (SUN), 2020
  • COSMETICS & BEAUTY INFO
  • WE LOVE DEPACHIKA. A quick guide to Keio Department Store's food floors!
  • 8F Restaurants Guide 11am - 10pm (Last order 9pm) Sushi, Tempura, Tonkatsu, and many more!
  • Japanese Liquor Guide (Sake, Whisky, Plum Wine)

Find latest info on our SNS & BLOG!

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  • Blog

Store Location (Google Map)

Tax Free Guide

Popular Brands

Food

  • Fruits
  • Grocery
  • Local Food
  • [B1F]

    Tsukiji Sadamatsu

  • [B1F]

    Kinokuniya
    (Japanese Seasonings)

  • [B1F]

    Kinokuniya
    (Preserved Food)

  • [MBF]

    Ginza-Sembikiya

  • [6F]

    KUZE FUKU

  • [8F]

    Hokkaido Foodist

  • Tea
  • Coffee
  • Liquor
  • [MBF]

    IPPODO TEA

  • [MBF]

    LUPICIA

  • [MBF]

    Yamamotoyama

  • [MBF]

    ITOEN

  • [MBF]

    KEY COFFEE

  • [MBF]

    Dassai
    (Liquor Corner)

  • [MBF]

    TOKYO-KURABITO
    (Liquor Corner)

  • Confectionery
  • [MBF]

    Bunmeido Tokyo

  • [MBF]

    Ogurasansou

  • [MBF]

    Toraya

  • [MBF]

    YOKU MOKU

  • [MBF]

    BANKAKU

Cosmetics

  • [1F/2F]

    SHISEIDO

  • [1F/2F]

    FANCL

  • [1F/2F]

    clé de peau BEAUTÉ

  • [1F/2F]

    SK-II

  • [2F]

    AINZ & TULPE

  • [4F]

    DHC

Fashion

  • Shoes & Hats
  • [1F]

    CA4LA

  • [1F]

    ECCO

  • [1F]

    tsumori chisato WALK

  • [1F]

    ABC-MART

  • [1F]

    MODE ET JACOMO

  • Accessories
  • Watches
  • Glasses
  • [2F]

    Jouete

  • [2F]

    TAKE-UP

  • [2F]

    SWAROVSKI

  • [5F]

    KANEKO OPTICAL

  • [6F]

    SEIKO

  • [6F]

    CASIO

  • Womens
  • [2F]

    STRAWBERRY
    FIELDS

  • [2F]

    BLUE LABEL CRESTBRIDGE

  • [3F]

    M's GRACY

  • [3F]

    45R

  • [3F]

    Wacoal

  • Mens
  • [5F]

    TAKEO KIKUCHI

  • [5F]

    BLACK LABEL
    CRESTBRIDGE

  • [5F]

    COMME CA
    STAGE MEN

  • [5F]

    PAPAS

  • [5F]

    THE SCOTCH HOUSE

  • Baby & Kids
  • [7F]

    MIKI HOUSE

  • [7F]

    MIKI HOUSE
    HOT BISCUITS

  • [7F]

    familiar

  • [7F]

    petit main

  • [7F]

    KP

Sports

  • [5F]

    ASICS

  • [5F]

    Munsingwear

  • [5F]

    CW-X

  • [5F]

    Columbia

Japanese Traditional

  • [6F]

    KIYA

  • [6F]

    Tableware Corner

  • [6F]

    SANBI
    (Kimono)

  • [6F]

    INDEN-YA

  • [6F]

    KYUKYODO

  • [6F]

    Japanese Swords

Others

  • [7F]

    Sanrio

  • [7F]

    Popondetta
    (Train Goods)

  • [7F]

    Maruzen
    (Stationery)

  • [7F]

    Toy Plaza

  • [2F]

    Luggage/Travel Bags

  • [4F]

    Tsue-ya

*Photos are for illustrative purpose only.

Events

Weekly events are held at 7F Event Space.Schedules are fixed 2 months prior to the events.

OCT

  • NIPPON Traditional Crafts Fair / Japanese Train Festival
    OCT 1 (THU) to OCT 7 (WED)
    10AM to 8PM

    *Closes at 4PM on the last day.

    Ladies' Fashion Big Bargain
    OCT 8 (THU) to OCT 13 (TUE)
    10AM to 8PM

    *Closes at 6PM on the last day.

    Pawnshop Big Bargain
    OCT 15 (THU) to OCT 21 (WED)
    10AM to 8PM

    *Closes at 4PM on the last day.

    Ladies' Autumn Fashion Bargain
    OCT 22 (THU) to OCT 28 (WED)
    10AM to 8PM

    *Closes at 4PM on the last day.

    Men's Suits & Fashion Goods Bargain
    OCT 29 (THU) to NOV 3 (TUE)
    10AM to 8PM

    *Closes at 6PM on the last day.

  • NOV

  • Accessories Big Bargain
    NOV 12 (THU) to NOV 18 (WED)
    10AM to 8PM

    *Closes at 6PM on the last day.

    Ladies' Shoes & Winter Fashion Goods Bargain
    NOV 19 (THU) to NOV 25 (WED)
    10AM to 8PM

    *Closes at 6PM on the last day.

    Ladies' Knits & Coats Bargain
    NOV 26 (THU) to DEC 2 (WED)
    10AM to 8PM

    *Closes at 6PM on the last day.

  • About Us

    An easily accessible department store located right outside West Exit of Shinjuku Station in Tokyo, Japan. Since its opening in 1964, Keio Department Store has been loved by local Tokyoite.

    Address: 1-1-4 Nishi-Shinjuku, Shinjuku-ku, Tokyo,
    160-8321 JAPAN

    WHAT MAKES IT SPECIAL

    Been loved by Tokyoite for over 50 years, Keio Department Store is a very friendly, easy going type of department store. Unlike other department store filled with high-end expensive brands, Keio mainly focuses on Japanese domestic brands with mildly mid-range price. Keio also stands out from other department store for its unique range of products, not only for young generation but also for middle age and elderly customers.

    ONE STOP SOUVENIR SHOPPING!

    You will meet plenty of souvenir choices such as Tokyo Banana, Japanese whisky, Mt. Fuji cups, Japanese stationery, Sashimi knives, crafts, Japanese-brand cosmetics and many more. Our friendly clerks will help you using a translation device for 74 different languages, so do not worry if you can’t speak a single word in Japanese.

    “DEPACHIKA”-JAPANESE GOURMET HEAVEN

    Two stories of food section of mouthwatering gourmet you’ve dreamt of. Japanese fresh fruits, sashimi, sushi, bento, Tempura, Tonkatsu, grilled eel, rice crackers, mochi (sticky rice dumplings), green tea, matcha, sake and whiskey from all over Japan gather here!

    CULTURAL TREASURE OF JAPAN

    If you are into Japanese traditional culture, head to 6th floor for traditional goods such as Japanese lacquer, potteries, chopsticks, kitchen knives, Japanese WASHI paper goods, Kimono accessories and so on. Also, enjoy art gallery, Japanese swords corner and tea ceremony goods corner, too.

    BEER WITH NIGHT VIEW OF SKYSCRAPERS

    Drinking and dining at open-air rooftop in the middle of Tokyo with skyscrapers around you is definitely an experience to take on. Keio Department Store operates both “Keio Asahi Sky Beer Garden” and “BBQ Garden” limited to summer. If you feel like having a break from “Japanesy food”, indulge yourself with plenty of beer, fries, and meaty dishes! Or, you can purchase fresh meat, seafood and veggies at the basement floor supermarket, and cook them by yourself at the BBQ garden, too.

    Access

    Right above West side of Shinjuku Station!

    How to get to Shinjuku Sta.

    Narita Airport→Shinjuku Sta.

    ①Narita Express Train: direct 90-min. ride

    ②Airport Limousine Bus: 120-min. ride

    Haneda Airport→Shinjuku Sta.

    ①Tokyo Monorail (to Hamamatsu-Cho)
    →Yamanote Line (to Shinjuku): 60-min. ride

    ②Airport Limousine Bus: 55-min. ride

    Store Location (Google Map)

    Acceptable Payment

    • Cash(JPY only)
    • VISA
    • MasterCard
    • JCB
    • AMERICAN EXPRESS
    • Diners Club INTERNATIONAL
    • DISCOVER
    • Union Pay
    • ALIPAY
    • WeChat Pay

    Service

    Free Wi-Fi

    SSID: Keio-Dept Wi-Fi

    [How to Connect]

    1. Select “Keio-Dept Wi-Fi” from Wi-Fi setting.
      *In case Wi-Fi connection page does not appear, go back to home screen, open your internet browser, and take any action to get redirected to Wi-Fi connection page.
    2. Select language.
    3. Please read Terms & Conditions, and tick “I agree with the Terms & Conditions.”
    4. Click “Connect to the Internet.
    • *Available within the building except rooftop.
    • *Wi-Fi connection up to 4 hours. This Wi-Fi connection page will be redisplayed after 4 hours.

    Foreign Currency Exchange Machine

    Available at 2F Foreign Customer Counter. Exchanges up to 12 currencies.
    AUD, CNY, EUR, GBP, HKD, IDR, KRW, MYR, SGD, THB, TWD, USD ⇒ JPY

    *Coins are not accepted.

    Foreign Language Assistant

    • English and Chinese speaking staffs are available at 2F Foreign Customer Counter.
    • Approx. 100 translation devices available within the store.
    • ”On-the-phone” translation service available in English, Chinese, and Korean.

    Cloak Room

    You can temporarily leave your belongings at 2F Service Counter while shopping. Free of charge if you have a receipt of the day at Keio Department Store Shinjuku, otherwise charged.

    • *Please note we do not accept any valuables, fresh food, suit cases, and some particular items due to our safety rules.
    • *Please pick up items 30 minutes before closing time by yourself.

    Hotel Delivery (Free)

    For purchases made at Keio Department Store Shinjuku, free delivery can be arranged to designated hotels in Shinjuku area.

    [Delivery Instructions]

    1. Bring your items purchased at Keio to 2F Foreign Customer Counter before 5PM.
    2. Show your passport and provide staff your hotel name and room number.
    3. Receive delivery slip for picking up your delivered items at hotel.
    • *Items will be delivered to your hotel by 9PM on the same day.
    • *Personal effects, cash vouchers, valuables, perishable food, and items purchased at other stores cannot be delivered.

    [Designated Hotels]

    • Keio Plaza Hotel Shinjuku
    • Century Southern Tower Hotel
    • Hilton Tokyo
    • Hotel Gracery Shinjuku
    • Hotel Sunroute Plaza Shinjuku
    • Hyatt Regency Tokyo
    • Park Hyatt Tokyo
    • Shinjuku Prince Hotel
    • Shinjuku Washington Hotel

    Airport Delivery (Charged)

    [Delivery To]

    • Narita International Airport
    • Haneda Airport (International flights only)

    [Delivery Instructions]

    1. Bring your items purchased at Keio to 2F Foreign Customer Counter before 5PM.
    2. Pack your items in a box (charged) and fill in delivery slip.
    3. You will be able to receive your items at the airport 2 days after applying for delivery service. Show your delivery slip at the designated pick-up counter.
    • *Name of airport, terminal number, boarding flight number/date/time, your name, and contact number will be required.
    • *Delivery charge depends on size and weight.
    • *Deliverable size: Total length of L+W+H within 160cm (5 feet 4 inches), and weight under 25kg (55 pounds).
    • *Cash vouchers, perishable food, or anything we declared unsuited for delivery cannot be delivered.

    Inquiry

    Individual Customers

    TEL: +81-(0)3-3342-2111

    Telephone operators are only available for Japanese language. If you cannot speak Japanese, it will take a while for operators to find multilingual staff who are able to speak English or Chinese.

    E-mail:
    inbound@keio-dept.co.jp

    MON, TUE, THU, FRI, SAT: 10AM to 6PM
    WED & SUN: Office closed.

    *English and Chinese languages only.

    Business Inquiries

    We are sorry but we do not operate direct trading with overseas companies. Please approach Japanese trading companies instead.

    Employment Inquiries

    As we are a domestic company, we require business level of Japanese in both writing and speaking. If you are fluent in Japanese, please click the link below (job offer web page in Japanese) to see if any job offer is available.
    https://www.keionet.com/corp/recruit/

    Keio Group Companies

    • Keio Corporation
    • Central Honshu Information Plaza
    • Keio Plaza Hotel